1.Introduction
FindMyGift ("we," "our," or "the Website") is an independent gift recommendation platform committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our AI-powered chatbot.
Important: FindMyGift is operated as an independent website project, not by a formal company or business entity. We maintain this platform on a best-effort basis and are committed to transparency about how we handle your data.
By using FindMyGift, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2.AI chatbot and conversation data
What we collect
When you use our AI-powered gift recommendation chatbot, we collect:
- Conversation messages: your questions and our AI's responses
- Gift preferences: information about the recipient (occasion, relationship, age category, gender, hobbies, budget range)
- Session identifier: a unique ID to track your conversation
- Timestamps: when messages were sent
- User ID: optional — only if you choose to create an account
How the AI chatbot works
Our chatbot uses AI technology (powered by OpenAI) to understand your gift-giving needs and provide personalized recommendations. The AI analyzes your conversation to build a gift profile and suggest appropriate products.
Data storage and retention
Storage: Conversation data is securely stored in our MongoDB database with encryption in transit (SSL/TLS).
Automatic deletion: All conversation data is automatically deleted after 30 days. We do not retain your conversations long-term.
Third-party AI processing
We use OpenAI's API to power our chatbot. Your conversations are processed by OpenAI's systems according to their privacy policy. We recommend reviewing OpenAI's Privacy Policy.
Your control over chatbot data
- The chatbot is entirely optional — you can browse products without using it
- You can request deletion of your conversation before the 30-day automatic deletion
- No personal identification is required to use the chatbot
- You control what information you share in conversations
3.Browser storage
LocalStorage
To make the site work the way you left it, we keep a few things in your browser's LocalStorage:
- Your chat with Gifty (
chatbot-conversation), so a reload doesn't lose it - Your shortlist (
shortlist-v1): the gifts you've saved with the heart button - Recent searches (
recent-searches-v1): your last five catalogue searches - Theme (
theme): whether you chose the light or dark look - Chat introduction (
hasSeenChatbot): remembers that you've seen the chatbot notification, so it isn't shown repeatedly
Managing browser storage
You can clear this data at any time through your browser's settings (Clear Browsing Data → Local Storage). These entries stay on your device and are not transmitted to our servers — your chat messages reach us only as described in the chatbot section above.
4.Other information we collect
Optional account information
If you choose to create an account, we may collect:
- Email address
- Name (optional)
- Account preferences
Contact form data
When you contact us through our contact form:
- Your email address, and your name if you give it
- Your message content and the topic you chose
Messages are stored in our database and forwarded to our email inbox (Gmail) so we can reply. We delete a message on request.
Automatic usage information
We automatically collect certain information about your device and usage:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Product views and clicks on affiliate links
- Referral sources and exit pages
Cookies and tracking
We use cookies and similar technologies to enhance your experience, analyze site usage, and provide personalized recommendations. You can control cookies through your browser settings.
5.How we use your information
We use the information we collect for:
- AI conversations: process chatbot conversations to generate personalized gift recommendations
- Service delivery: provide gift recommendations and improve our AI algorithms
- Communication: respond to your inquiries and send service-related notifications
- Personalization: customize your experience and show relevant content
- Analytics: analyze usage patterns to improve our website and services
- Security: monitor for fraudulent activity and maintain platform security
- AI improvement: improve the accuracy and helpfulness of our AI chatbot (using anonymized data)
7.Data security
We implement security measures to protect your information:
- SSL/TLS encryption: all data transmitted to and from our site is encrypted
- Secure database: MongoDB with access controls and encryption
- Automatic data deletion: conversation data is auto-deleted after 30 days
- Limited access: only essential personnel can access data
- Regular updates: security patches and updates applied regularly
Independent operation note: As an independent website, we maintain security on a best-effort basis. While we implement industry-standard practices, we don't have the resources of larger companies.
Important: No internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8.Your rights and choices
You have rights regarding your personal information:
- Access: request a copy of data we hold about you
- Correction: request correction of inaccurate information
- Deletion: request deletion of your data, including active conversations (automatic after 30 days anyway)
- Chatbot opt-out: simply don't use the chatbot — it's completely optional
- Cookie control: manage cookies through browser settings
- LocalStorage: clear browser data anytime
To exercise these rights, email [email protected] or send a privacy request through our contact form.
9.Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. When we make changes:
- We'll update the "Last updated" date at the top
- Significant changes will be highlighted on the website
- Continued use after changes indicates acceptance